Checking Zoho Service Status
Did you know you can check the status of Zoho services if you're experiencing difficulty accessing services? If you're on the US Servers, then go to this URL : https://status.zoho.com/ If you're on the EU Servers, then go to this URL : https://status.zoho.eu/ It's good to bookmark these pages and you can also sign up for email updates by Subscribing to the page.
Zoho CRM Modules - Core Functionality and Terms
We often get asked about Modules in Zoho CRM. This short video is a really good introduction to the core functionality and terms :
Happy 7th Birthday Target Cloud!
Happy 7th Birthday Target Cloud! In this crazy year, we can reflect on what we've achieved... Onboarding perfect new clients including a big name brand in the travel sector and a global digital electronics provider to the defence industry. Existing client retention of 94% - mainly due to Duncan Scott who's become a key asset to Target Cloud looking after our client's Training and Advanced Support needs on a day-to-day basis. Extending our development expertise by adding a dedicated Zoho developer
Zoho CRM : Free One Hour Workout Webinar - 6th October 10am
Register here for next week's One Hour Workout https://meeting.zoho.com/meeting/register?sessionId=1035574620 Dunc will be covering the CRM Sales Process from Leads through to Deal Management. Feel free to ask any questions in advance here.
Do you use strong passwords for all your accounts?
Hi Folks, We always recommend using strong passwords for your Zoho accounts. Did you know that Zoho provide an app to manage these - Zoho Vault. You can watch this video to find out more :
Who are Zoho? Behind the scenes look at your choice of technology.
Ever wondered what Zoho actually looks like behind the scenes?
Advanced Filter or Custom View?
What's the difference between Advanced Filters and Custom views? A really handy guide from Zoho :
One Hour Workouts - what would you like us to cover?
Our One Hour Workouts have proven to be very popular. They happen on Tuesday mornings at 10am and cover a specific Zoho product with specific goals in just one hour. They're easy to do, fully interactive and you'll always learn something. So, we want to know what you would like us to cover - there's plenty of Zoho apps to choose from and you may have a burning question that we'd love to cover. Just let us know by posting here.....
Zoho CRM One Hour Workout - Convert Leads and Manage the Sales Process
Duncan will be hosting a One Hour Workout on 6th October 2020 Converting Leads into Contacts/Accounts/Deals
Managing Deals through the Sales Process
Deduplicating your Leads and Contacts You can register here : https://meeting.zoho.com/meeting/register?sessionId=1035574620 Let us know if you would like any other topics covered.....
Zoho Desk Weekly Workout - 29th September 2020
Would you like to add some extra skills to your knowledge of Zoho Desk? Maybe find out some extra features and tips that you didn't already know about? Add to your skills so you can check you're following best practice? We can help with our free, online Zoho Desk 'One Hour Workout' Training Sessions! The next session is on 29th September at 10am to 11am, UK time. Presented by our Managing Director, Craig Davies, it will cover a wide range of tools to help with teamwork and collaboration in Desk,
Upcoming Zoho Webinars
Zoho have launched an exciting line-up of webinars in January and February. The content looks really focused and you might be able to identify areas that you would like to develop or provide training for your teams. You can view the schedule here : https://www.zoho.com/crm/webinars/crm-webinar-series.html I'll attend each of them and report back with any new developments or innovations that I think might be relevant to you. Just let me know if you book any of the webinars so that we can arrange a
Welcome to Community
The Community hub inside Zoho Support lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose. When your customers have something to discuss with you, they can post a discussion within your community. It's a great way to debate and collaborate. Your customers can ask you specific questions